Here’s what people usually want to know
Frequently Asked Questions
Is this experience available to tourists visiting St. Thomas?
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Yes. This private experience was created specifically for visitors to St. Thomas, whether you’re already on island or planning ahead.
Can I request access before I arrive?
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Absolutely. Many guests reach out in advance to ensure eligibility and availability during their stay.
Why isn’t everything shown publicly?
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This is a private, concierge-style experience. Details are shared directly to keep the experience intentional, accurate, and consistent.
How quickly will I hear back after I text?
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Most messages receive a response shortly after they’re sent. Communication is direct and handled personally to keep the process smooth.
Is access guaranteed once I request it?
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Access is available by request and is subject to age verification, product availability, applicable law, and current service eligibility. Once confirmed, your experience is handled personally and professionally throughout your stay.
Is this a retail store or public delivery service?
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No. VI Exotics operates through a private, by-request experience rather than a traditional storefront or public ordering app. Product availability and fulfillment are confirmed directly based on eligibility and applicable requirements.
Can you deliver to my hotel, resort, Airbnb, or anywhere I am at?
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Yes. Wherever you’re spending your day — your hotel, resort, Airbnb, or even while relaxing on the beach — we’ll deliver directly to you. Your comfort, convenience, and an unforgettable experience are our top priority.
Will I have access for my whole stay?
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Yes. Once you’re approved, you’re in — access is yours for the duration of your stay, handled seamlessly and privately.
Is this intended for first-time visitors to St. Thomas?
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Yes. Whether it’s your first visit or a return trip, the experience is designed to be easy and seamless.
What’s the best way to request access?
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Send a text to (340) 474-9991 with your name and either your arrival date or a note that you’re currently in St. Thomas.
Is this experience available year-round?
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We are available all year round, open 7 days a week. We never miss a day and do not close for holidays — your experience can always be scheduled without exception.
What if my travel plans change?
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We understand that plans may shift. Access and delivery details are always aligned directly with you to accommodate adjustments whenever possible.
Do you offer edibles or infused beverages?
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VI Exotics currently focuses exclusively on premium flower and does not offer edibles or infused beverages. Product offerings may evolve over time and are always subject to applicable law and regulatory requirements.
How does delivery timing work?
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We genuinely care about providing every guest with a smooth, thoughtful, and well-planned experience. To ensure consistency and quality, delivery requests placed before 4:00 PM are typically eligible for same-day service. Requests received later in the evening are prioritized for first delivery the following day.
This structure allows each delivery to be properly scheduled, communicated, and handled with care rather than rushed. While we always do our best to accommodate guests whenever possible, planning ahead ensures consistency, discretion, and the level of attention every experience deserves.
