Refund & Return Policy

At Virgin Islands Exotics, we take pride in providing high-quality cannabis products. Due to the nature of our products, all sales are considered final.

However, if you receive a damaged, defective, or incorrect item, we are committed to making it right.

To request a resolution, please contact us within 48 hours of delivery and provide clear supporting documentation (such as photos or order details). Our team will review the issue and determine the appropriate resolution, which may include a replacement or refund where applicable.

We reserve the right to deny requests that fall outside of this timeframe or do not include sufficient supporting information.