Age Requirement & ID Verification Policy

Virgin Islands Exotics, LLC (“VI Exotics,” “we,” “us,” or “our”) is committed to preventing access to age-restricted products by minors and maintaining responsible age and identity verification practices.

VI Exotics products are intended exclusively for adults 21 years of age or older.

MINIMUM AGE REQUIREMENT

You must be at least 21 years old to request, purchase, receive, pick up, or accept delivery of VI Exotics products.

The VI Exotics 21+ requirement applies as a minimum eligibility standard regardless of whether another jurisdiction may establish a different minimum for another product, activity, or circumstance.

Additional or stricter requirements may apply based on the product, destination, transaction, fulfillment method, or applicable law.

By requesting product access, attempting to purchase a product, completing a purchase, or accepting a shipment, delivery, pickup, or other release, you represent that you are at least 21 years old and legally eligible to complete the applicable transaction.

Individuals under 21 may not purchase, receive, or obtain VI Exotics products through VI Exotics.

WEBSITE ACCESS & AGE GATES

Access to viexotics.com or general product information does not itself constitute approval to purchase or receive a VI Exotics product.

VI Exotics may use age gates, age acknowledgments, date-of-birth requests, access procedures, verification systems, or other reasonable measures to help restrict age-restricted purchasing opportunities to eligible adults.

Passing an age gate or stating that you are 21 or older is not the same as completing age or identity verification.

VI Exotics may require additional verification at any stage of the access, transaction, payment, shipping, delivery, pickup, or fulfillment process.

REQUESTING ACCESS

VI Exotics may operate through private, restricted, or request-based access methods.

Submitting an access request, contacting VI Exotics, receiving product information, receiving a response, or receiving a private link does not:

  • Waive the 21+ requirement

  • Constitute completed age verification

  • Guarantee access to a product

  • Guarantee approval of a transaction

  • Guarantee shipment, delivery, pickup, or other fulfillment

VI Exotics may require age or identity verification before providing or completing an age-restricted purchasing opportunity.

AGE & IDENTITY VERIFICATION

VI Exotics reserves the right to verify a customer's age, identity, recipient eligibility, or other information using reasonable methods permitted or required by applicable law.

Verification methods may include:

  • Review of valid government-issued photo identification

  • Date-of-birth verification

  • Identity-matching procedures

  • Third-party age or identity verification services

  • Carrier verification

  • Delivery verification

  • In-person identification review

  • Signature or recipient-verification procedures

  • Other lawful methods appropriate for the transaction or jurisdiction

Verification requirements may vary depending on:

  • Product

  • Destination

  • Method of fulfillment

  • Applicable legal requirements

  • Carrier requirements

  • Recipient requirements

  • Transaction circumstances

  • Fraud or security concerns

  • VI Exotics compliance standards

VI Exotics may require more than one verification step where reasonably necessary.

Successful verification at one stage does not prevent additional verification from being required later.

ACCEPTABLE IDENTIFICATION

Where government-issued identification is required, acceptable identification generally must:

  • Be issued by a recognized governmental authority

  • Be valid and acceptable for the applicable verification purpose

  • Contain a photograph where photo identification is required

  • Display sufficient identifying information to establish age

  • Reasonably correspond to the individual presenting or using it

  • Be sufficiently legible and authentic to permit reasonable verification

VI Exotics may reject identification that appears:

  • Altered

  • Fraudulent

  • Counterfeit

  • Stolen or borrowed

  • Materially damaged

  • Expired where current identification is required

  • Inconsistent with other verification information

  • Unverifiable

  • Otherwise unreliable

Providing identification does not guarantee approval or fulfillment of a transaction.

PURCHASER & RECIPIENT ELIGIBILITY

The person purchasing a VI Exotics product must independently satisfy applicable age and eligibility requirements.

Where a product is shipped, delivered, picked up, or otherwise released to another person, that recipient may also be required to independently satisfy applicable age and identity requirements.

VI Exotics may require the purchaser and recipient to be the same person where required or appropriate based on applicable law, carrier requirements, transaction circumstances, fraud-prevention concerns, or VI Exotics compliance standards.

An eligible adult may not use their age, identification, payment information, account, address, access credentials, or other eligibility to obtain a VI Exotics product for a person who does not independently qualify to receive it.

DELIVERY PICKUP & RELEASE VERIFICATION

Age or identity verification may be required when a VI Exotics product is delivered, picked up, released, or otherwise transferred to a recipient.

VI Exotics may refuse release when:

  • The recipient does not satisfy the applicable minimum-age requirement

  • The recipient appears to be under 21 and satisfactory verification cannot be completed

  • Required identification cannot be provided

  • Identification does not reasonably correspond to the recipient

  • Identification appears altered, fraudulent, counterfeit, expired where unacceptable, or otherwise invalid

  • The recipient refuses required verification

  • Verification cannot be satisfactorily completed

  • VI Exotics reasonably suspects the product is being obtained for a minor or other ineligible person

  • Required purchaser or recipient information is materially inconsistent

  • Release would violate applicable law, carrier requirements, or VI Exotics compliance standards

Payment, prior verification, possession of a private link, or arrival of a shipment does not require VI Exotics or an applicable fulfillment provider to release a product when required verification cannot be completed.

A failed delivery, pickup, or release resulting from unsuccessful age or identity verification may be handled under our Returns, Refunds & Cancellations Policy.

SHIPPING ORDERS

Where shipping is available, age and identity verification requirements may vary based on destination, carrier, product, applicable requirements, recipient requirements, or other compliance considerations.

VI Exotics may require verification before a transaction is accepted or before a product is shipped.

Where appropriate or required, an eligible adult recipient may also be required to complete verification when the shipment is delivered or released.

Availability of shipping to a destination does not waive applicable purchaser or recipient requirements.

Additional requirements are contained in our Shipping, Delivery & Jurisdiction Policy.

NO PURCHASES FOR MINORS

Customers may not knowingly purchase, order, obtain, transfer, redirect, or provide VI Exotics products for a person under 21.

Customers may not use their:

  • Identification

  • Account

  • Payment information

  • Shipping address

  • Delivery address

  • Access credentials

  • Private link

  • Verification information

  • Other personal information

to assist a minor in obtaining VI Exotics products.

This prohibition includes circumstances in which an adult acts as an intermediary, proxy, nominee, purchaser, recipient, or other means of obtaining an age-restricted product for a minor.

VI Exotics may refuse or cancel a transaction when we reasonably suspect a product is being obtained for a minor.

FALSE INFORMATION & FRAUDULENT IDENTIFICATION

Providing materially false or misleading information concerning age, identity, eligibility, destination, purchaser information, or recipient information is prohibited.

Customers may not use:

  • False identification

  • Altered identification

  • Counterfeit identification

  • Stolen identification

  • Borrowed identification

  • Fraudulent credentials

  • Another person's verification information without authorization

  • Other deceptive methods

to obtain access to VI Exotics products.

VI Exotics may refuse service, cancel or decline a transaction, restrict future access, suspend private-access privileges, preserve relevant records, or take other lawful and reasonable measures when fraudulent or deceptive conduct is reasonably suspected.

Where required or appropriate under applicable law, VI Exotics may provide relevant information to a verification provider, carrier, payment provider, governmental authority, law-enforcement agency, or other appropriate party.

THIRD-PARTY AGE & IDENTITY VERIFICATION

VI Exotics may use third-party providers to assist with age verification, identity verification, fraud prevention, recipient verification, or related compliance functions.

A third-party provider may collect, process, compare, or validate information according to its systems, applicable law, contractual obligations, and privacy practices.

Use of a third-party verification provider does not guarantee approval of a transaction.

VI Exotics may require additional verification even when a third-party provider has returned a successful verification result.

VI Exotics does not guarantee the availability of any particular verification provider or technology and may modify verification methods as reasonably appropriate.

JURISDICTION-SPECIFIC REQUIREMENTS

Age, identity, shipping, delivery, and recipient-verification requirements may vary among jurisdictions and fulfillment methods.

VI Exotics may impose requirements that are stricter than its standard verification procedures when reasonably necessary or appropriate based on applicable law, carrier requirements, destination requirements, transaction circumstances, or VI Exotics compliance standards.

Additional procedures may include:

  • Enhanced identity verification

  • Recipient matching

  • Government-issued identification review

  • Adult-signature requirements

  • In-person verification

  • Additional documentation

  • Other lawful verification procedures

VI Exotics may decline to offer, ship, deliver, release, or otherwise fulfill a product when applicable verification requirements cannot satisfactorily be completed.

CUSTOMER RESPONSIBILITY

Customers are responsible for providing materially accurate age, identity, shipping, delivery, recipient, and verification information.

Customers are responsible for ensuring that VI Exotics products are not transferred or made accessible to a person under 21 after purchase or receipt.

Products should be securely stored and kept out of the reach and sight of children and minors.

Age-restricted products should not be left unsecured where minors or other unauthorized persons may reasonably gain access.

PRIVACY & VERIFICATION INFORMATION

Information collected for age, identity, fraud-prevention, delivery, or recipient verification is handled in accordance with our Privacy Policy and applicable law.

Depending on the verification method, VI Exotics or an applicable service provider may process information such as:

  • Name

  • Date of birth

  • Verification status

  • Identification information

  • Contact information

  • Transaction information

  • Recipient information

  • Other information reasonably necessary to complete verification

Verification does not necessarily require VI Exotics to retain a complete image or copy of a customer's identification document.

Where reasonably appropriate, VI Exotics may rely on a verification result, confirmation, token, record, or other verification information instead of retaining unnecessary identification-document data.

The information processed and applicable retention period may depend on:

  • Verification method

  • Applicable legal requirements

  • Transaction type

  • Fraud-prevention requirements

  • Service-provider practices

  • Record-keeping requirements

  • Legitimate compliance or business needs

VI Exotics may use verification information for age or identity verification, transaction administration, fraud prevention, security, compliance, shipping, delivery, dispute resolution, legal obligations, and other purposes described in our Privacy Policy.

Additional information regarding personal information is contained in our Privacy Policy.

RECORDS & VERIFICATION DOCUMENTATION

VI Exotics may maintain records reasonably related to:

  • Age verification

  • Identity verification

  • Verification results

  • Transaction eligibility

  • Recipient eligibility

  • Shipping or delivery confirmation

  • Compliance

  • Fraud prevention

  • Payment disputes

  • Other legitimate business or legal purposes

The nature and duration of those records may vary based on applicable law, verification method, service provider, transaction type, record-keeping requirements, and legitimate business needs.

VI Exotics is not required to publicly disclose internal verification, fraud-prevention, security, or compliance procedures except where disclosure is required by applicable law.

REFUSAL OF SERVICE

VI Exotics may refuse, restrict, delay, suspend, or cancel access or fulfillment when we reasonably believe:

  • Age requirements have not been satisfied

  • Identity cannot reasonably be verified

  • Recipient requirements have not been satisfied

  • Information provided is materially inaccurate or misleading

  • Identification appears fraudulent or invalid

  • A product is being obtained for a minor or other ineligible person

  • Required verification procedures have been circumvented

  • A purchaser or recipient refuses required verification

  • Completion of the transaction may violate applicable law or compliance requirements

No sale, shipment, delivery, pickup, or other release of a VI Exotics product takes priority over satisfactory age and identity verification.

CHANGES IN REQUIREMENTS

Age-verification, identity-verification, delivery, carrier, technology, and other compliance requirements may change.

VI Exotics may modify verification procedures, required documentation, recipient requirements, verification providers, or other compliance practices when reasonably appropriate to respond to changes in applicable requirements or business operations.

A verification method previously accepted by VI Exotics may later be modified or replaced.

COMPLIANCE TAKES PRIORITY

VI Exotics may require additional verification even after an earlier verification step has been successfully completed when reasonably necessary for the applicable transaction.

Successful verification does not independently guarantee product availability, transaction acceptance, destination eligibility, or fulfillment.

Compliance takes priority over completing a transaction.

RELATED POLICIES

This policy should be read together with our:

  • Terms & Conditions

  • Product Compliance Policy

  • Shipping, Delivery & Jurisdiction Policy

  • Returns, Refunds & Cancellations Policy

  • Privacy Policy

POLICY UPDATES

VI Exotics may modify this policy to reflect changes in applicable law, age-verification requirements, identity-verification practices, privacy requirements, technology, carrier requirements, fulfillment methods, fraud-prevention procedures, or VI Exotics business operations.

The most current version of this policy will be available on viexotics.com.

Virgin Islands Exotics, LLC
VI Exotics™